How do I restore my Acer Laptop using the eRecovery Management program?

In the eRecovery Management program you have the option to restore your computer. Clicking restore will present you with 3 options.

The first option is Completely Restore System to Factory Defaults, which will completely erase your computer and reinstall Windows returning it to the same state it was when you turned your computer on for the first time.

The second option is Restore Operating System and Retain User Data, which is essentially the same process but the information stored in your user account folder will be saved. Acer still recommends backing up all other data if you choose to use this option.

The third option, Reinstall Drivers or Applications, is discussed in further detail below.

Note: Keep in mind that Windows recovery or an anti-virus program may solve an issue your having without having to completely reinstall windows.

To start your system restore follow the below steps:

Click on the Start menu and click All Programs.

In the program list click the Acer folder, then click the Acer eRecovery Management icon.

Windows User Account Control may ask for your permission to run this program, click Yes.

From the Acer eRecovery Management window on the left click Restore, then click Completely Restore System to Factory Defaults.

On the Confirmation screen, select Yes and click Start

Finally click OK to confirm restoration and then your computer will restart.

After the computer restarts click Next if you agree to the notice on your screen.

Note: The notice is informing you that all your data will be erased. If you have not backed up your data click Cancel now.

Next you get a final confirmation screen. Click Next, then click OK to start the recovery process.

The recovery may take a while to finish. You will get a confirmation screen when it is finished.

Click OK to restart your computer.

When Windows restarts it will take a few minutes to complete the restore process and once finished it will restart your computer again. Windows will now begin a first time setup just as it did when you turned your computer on for the first time.

Once you fully load back into Windows it will complete the final steps of the recovery. A progress bar will let you know what step of the process it is on.

The third option is Reinstall Drivers or Applications. This will allow you to reinstall any application or driver that you may be having problems with that came installed on your computer without reinstalling Windows completely.

To reinstall a driver or application follow the below steps:

Click on the Start menu and click All Programs.

In the program list click the Acer folder, then click the Acer eRecovery Management icon.

Windows User Account Control may ask for your permission to run this program, click Yes.

From the Acer eRecovery Management window on the left click Restore, then click Reinstall Drivers or Applications.

Select Contents.

Choose the driver or application you wish to install.

On the right, click the Install link and follow the prompts.

The computer may restart when installation is complete. If it does not restart, manually shutdown and restart the computer.